The ability to build relationships through superior customer service and communication is imperative for any successful business. Relationships lead to higher customer retention. Customer retention leads to more referrals and increased profitability.
Versicom Communications Inc. is in the business of helping your tax office stand out from the rest by increasing your existing client relationships in a “Thank You” economy.
An Auto Attendant made just for Tax offices. Front Office will answer every call with a professionally recorded greetng designed
Simplifies your payroll calculations. Organizes time sheets from all employees and all office locations.
Increase office efficiency and customer communication with TFTI automated alerts!
Are you tired of hearing the phones ringing non-stop every tax season?
The Toll-Free Tax Infoline (TFTI), we call it “Tifty”, service is the solution for small or out-of-the-way offices as well as large offices with multiple locations that may have different calling areas.
“Tifty” is a low cost 1-800 service that your clients can call to find out the status of their return and refund. It does not require you to install any new phone lines or hardware in your office.
Versicom Communications has created and standardized voice response and web based solutions in the tax industry.
With the help of our friends, versicom has revolutionized and perfected the Tax Infoline system to remove the stress and costs incurred by client’s calling in to ask the same question over and over again.
When customers do call for a status, our first question is “Did you call the infoline”? We couldn’t live without this valuable service. “
“We are very pleased with the service and support Versicom has given us. We hope to be with you for many more years. Thank You.”
“This was my first year to use the 1-866 # and was VERY pleased with the way it worked. I have used your service on my in house PC for quite a few years. Keep up the good work.”
“I have used your product every year sense it came out and I love it. It just took the first two years to train the clients. I now have two less phone lines in the office and it is great.”