Give your clients something useful

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Are you tired of hearing the phones ringing non-stop every tax season?

The Toll-Free Tax Infoline (TFTI), we call it “Tifty”, service is the solution for small or out-of-the-way offices as well as large offices with multiple locations that may have different calling areas.

“Tifty” is a low cost 1-800 service that your clients can call to find out the status of their return and refund. It does not require you to install any new phone lines or hardware in your office.

Versicom Communications has created and standardized voice response and web based solutions in the tax industry.

With the help of our friends, versicom has revolutionized and perfected the Tax Infoline system to remove the stress and costs incurred by client’s calling in to ask the same question over and over again.

Increase office efficiency and customer communication with TFTI automated alerts!

Your clients will value receiving up-to-the minute notifications on the status of their tax return and refund, while you enjoy reduced customer calls.

TFTI enables preparers to automatically send text message and e-mail alerts informing clients of the status of their tax return and refund.

In addition to automated alerts, customers also have access to a toll-free phone number and website 24-hours a day, allowing them to check their status at their convenience.

  • Ideal for the smallest and largest offices.
  • Improves client satisfaction and customer service
  • No new computers or hardware required.
  • Presents a highly professional image
  • No phone lines required.
  • Dramatically cuts labor costs.
  • Informs clients of return refund and reject status.
  • Status look up via personalized websites Included!
  • Statuses updated automatically via the internet
  • Increases office productivity and reduces stress
  • English & Spanish messages.
  • Business cards with toll-free number supplied.
  • Expert training provided.
  • Outstanding technical support 7-days a week.
  • No Charge for E-file non Bank Product Clients.
  • Your Tax preparers can concentrate on the customer in front of them, not the phone.