Front Office is a cloud based phone system that answers every call with a professionally recorded greeting designed specifically for your tax office.
Unanswered and after-hours calls sent to voicemail can be TRANSCRIBED and/or FORWARDED to your email.
Call routing allows you to answer office calls whether you are at the office, at home or on the road.
While on hold, your clients can hear music or a customized message. Whether it’s the latest tax return information, news about your office or the community or anything you feel of value to your clients and tax office.
Phones driving you Bananas? By “pressing 1”, your Clients have access to the status of their Tax Return, Refund and/or Bank Product through your Tax Infoline (TFTI+) service.
This option was designed for Tax Offices using TFTI+. TFTI+ is being used or offered by most tax software and service bureau companies.
Front Office is Cloud Based. It can handle almost a limitless number of simultaneous calls. Handling each call the way you wish.
Our staff will work with you to configure Front Office to your specific tax office needs.
Use your current phone number or create a local number that is convenient for you and your clients.
An Auto Attendant made just for Tax offices. Front Office will answer every call with a professionally recorded greeting designed for your tax office.
A custom menu includes access to your Tax Infoline (TFTI+) service and call routing makes your office truly mobile. You have the convenience of taking calls whether you are at the office, home or on the road.
After-hours calls can go to voicemail and then be sent to your email address allowing you to conveniently listen to your message from your phone or computer.