Versicom will be River City Bank’s partner to provide multiple options for taxpayers to check their refund status in 2013. This is a FREE service to all approved RCB EROs; that is a $595 value!
EROs can take advantage of this free serviceautomatically; no need to enroll or sign up. An email will be sent upon acceptance with River CityBank, providing details for a Versicom online account which allows numerous customization options. This service allows EROs the freedom of letting Versicom handle many of the repeat phonecalls from taxpayers inquiring about their refund.
River City Bank has secured discounted pricing for EROs on upgrade packages from Versicom, including Christmas, Happy Holiday and Birthday calls.
Contact a River City Bank representative for more details, (888) 820-7848 or call Versicom at (937) 438-3700, toll-free 800-222-8170 for information on all Versicom services. River City Bank, MEMBER FDIC
You clients will appreciate receiving information quickly about their tax return or refund.
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IRS reject alerts satisfy the 24-hour notification requirement and advise clients what to do to resolve the problem so that returns can be retransmitted.
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