Our partnerships

Versicom and River City Bank: coming together to offer an unbeatable value for tax professionals.

Versicom will be River City Bank’s partner to provide multiple options for taxpayers to check their refund status in 2013. This is a FREE service to all approved RCB EROs; that is a $595 value!

EROs can take advantage of this free serviceautomatically; no need to enroll or sign up. An email will be sent upon acceptance with River CityBank, providing details for a Versicom online account which allows numerous customization options. This service allows EROs the freedom of letting Versicom handle many of the repeat phonecalls from taxpayers inquiring about their refund.

River City Bank has secured discounted pricing for EROs on upgrade packages from Versicom, including Christmas, Happy Holiday and Birthday calls.

Contact a River City Bank representative for more details, (888) 820-7848 or call Versicom at (937) 438-3700, toll-free 800-222-8170 for information on all Versicom services. River City Bank, MEMBER FDIC

Call 937.438.3700 to sign up for TFTI Today!

Improve Customer Satisfaction

You clients will appreciate receiving information quickly about their tax return or refund.

Increase Productivity

Eliminate the chore of notifying your clients about their return or refund. TFTI automates these communications to allow you to focus on other important tasks.

No Set-up Needed

TFTI is completely integrated into your tax software and supports all electronically filed returns

Reduce Stress

Fewer status calls will quiet the phones and reduce stress.

Present a Professional Image

TFTI proactively notifies clients with accurate, timely information. Clients know their returns have been handled by trusted professionals.

Reduce IRS Reject and Retransmit Time

IRS reject alerts satisfy the 24-hour notification requirement and advise clients what to do to resolve the problem so that returns can be retransmitted.

NEW FOR THIS YEAR! Versicom Communications and Drake Software have partnered to offer an integrated Toll-Free Tax Infoline solution.

TFTI allows your clients to receive up-to-the-minute information on thier tax return through automated email or text message alerts. In addition, TFTI also includes return status lookup 24 hours a day using a toll-free phone number or by logging onto www.taxinfonet.com.

Best of all, TFTI is completely integrated into your Drake software, making it easier than ever to serve your clients.